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Privacy Policy

Privacy Policy

Willia Bake (“we”, “our”) respects the privacy of our customers, suppliers, and website visitors. This policy explains what information we collect and how we use it.

Information We Collect

  • Inquiry data: name, email, company, country, product interests, and message content you submit through our contact forms
  • Business data: billing details, shipping addresses, and order history for wholesale transactions
  • Technical data: IP address, browser type, and pages visited (via cookies and analytics)

How We Use Your Information

  • Responding to inquiries and preparing quotations
  • Processing orders, samples, and shipments
  • Improving our website and customer service
  • Meeting legal and customs compliance obligations

Data Sharing

We share information only with service providers necessary to fulfill orders (shipping carriers, customs brokers, payment processors). We never sell or rent your personal data to third parties.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time. For EU customers, your rights under GDPR include data portability and the right to withdraw consent.

Cookies

Our site uses essential cookies for functionality and analytics cookies to understand site usage. You can disable cookies in your browser settings.

Contact

For privacy questions or requests, contact us at [email protected]. We respond within 5 business days.