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Shipping Policy | Willia Bakery Tools

Production Lead Time

Standard products: 5–15 business days after order confirmation and deposit

Custom/OEM orders: 20–30 business days depending on complexity and quantity

Samples: 3–7 business days, shipped via express courier

Shipping Terms

FOB Shenzhen/Guangzhou (default), CIF, or DDP available

Sea freight for container orders; air and express for samples and urgent orders

FBA-ready packaging available for e-commerce sellers

Sample Shipping

Sample fee: US$100 per SKU (up to 1 pc), fully refunded on your first bulk order. Custom mold/tooling fee: US$200–1000 one-time, refundable over 50,000 units. Sample shipping costs are borne by the buyer.

Tracking & Customs

Tracking numbers provided for all express and courier shipments

Import duties and taxes are the buyer’s responsibility unless DDP terms are agreed

We provide complete export documentation (commercial invoice, packing list, certificates)